BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation,

is looking for a Physical Therapy Technician to join our team in Weddington Rd, NC

Are you looking for a position in a service-based culture where you can make a significant impact on the lives of others? 

What is a Technician in a Physical Therapy Clinic?

• The Technician is an unlicensed associate who works under the direct supervision of a licensed Physical or Occupational Therapist.
• The technician works in the clinic in accordance with state Physical Therapy or Occupational Therapy Practice Acts and company policy and procedures.
• Technicians must have excellent organizational skills and attentive insight to contribute to exceptional patient care.

Responsibilities:

• Preparing equipment and treatment areas for patient use.
• Assisting and/or observing patients perform prescribed therapy exercises and documenting patient responses to treatment.
• Performing basic prescribed treatments such as applying ice packs and heat pads as instructed.
• Cleaning and sanitizing equipment and therapy areas, as well as changing and laundering linens.
• Performing administrative tasks, including assisting with patient intake, answering phone calls and scheduling patient appointments.
• Performs other duties as assigned.

Experience:

• High School Diploma or equivalent.
• Excellent customer service and communication skills.
• Organizational detail and ability to multitask.
• Proficient in the use of computers and learning new software programs.

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
• 3-week Paid Time Off plus paid holidays
• 401K + company match

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Physical Therapy Technician to join our team in Gainesville- Madison Crescent, VA

Are you looking for a position in a service-based culture where you can make a significant impact on the lives of others? 

What is a Technician in a Physical Therapy Clinic?

• The Technician is an unlicensed associate who works under the direct supervision of a licensed Physical or Occupational Therapist.
• The technician works in the clinic in accordance with state Physical Therapy or Occupational Therapy Practice Acts and company policy and procedures.
• Technicians must have excellent organizational skills and attentive insight to contribute to exceptional patient care.

Responsibilities:

• Preparing equipment and treatment areas for patient use.
• Assisting and/or observing patients perform prescribed therapy exercises and documenting patient responses to treatment.
• Performing basic prescribed treatments such as applying ice packs and heat pads as instructed.
• Cleaning and sanitizing equipment and therapy areas, as well as changing and laundering linens.
• Performing administrative tasks, including assisting with patient intake, answering phone calls and scheduling patient appointments.
• Performs other duties as assigned.

Experience:

• High School Diploma or equivalent.
• Excellent customer service and communication skills.
• Organizational detail and ability to multitask.
• Proficient in the use of computers and learning new software programs.

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
• 3-week Paid Time Off plus paid holidays
• 401K + company match

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Physical Therapy Technician to join our team in Myrtle Grove, NC

Are you looking for a position in a service-based culture where you can make a significant impact on the lives of others? 

What is a Technician in a Physical Therapy Clinic?

• The Technician is an unlicensed associate who works under the direct supervision of a licensed Physical or Occupational Therapist.
• The technician works in the clinic in accordance with state Physical Therapy or Occupational Therapy Practice Acts and company policy and procedures.
• Technicians must have excellent organizational skills and attentive insight to contribute to exceptional patient care.

Responsibilities:

• Preparing equipment and treatment areas for patient use.
• Assisting and/or observing patients perform prescribed therapy exercises and documenting patient responses to treatment.
• Performing basic prescribed treatments such as applying ice packs and heat pads as instructed.
• Cleaning and sanitizing equipment and therapy areas, as well as changing and laundering linens.
• Performing administrative tasks, including assisting with patient intake, answering phone calls and scheduling patient appointments.
• Performs other duties as assigned.

Experience:

• High School Diploma or equivalent.
• Excellent customer service and communication skills.
• Organizational detail and ability to multitask.
• Proficient in the use of computers and learning new software programs.

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
• 3-week Paid Time Off plus paid holidays
• 401K + company match

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Drayer Physical Therapy, a brand partner of Upstream Rehabilitation,

is looking for a Physical Therapy Technician to join our team in Strasburg, VA

Are you looking for a position in a service-based culture where you can make a significant impact on the lives of others? 

What is a Technician in a Physical Therapy Clinic?

• The Technician is an unlicensed associate who works under the direct supervision of a licensed Physical or Occupational Therapist.
• The technician works in the clinic in accordance with state Physical Therapy or Occupational Therapy Practice Acts and company policy and procedures.
• Technicians must have excellent organizational skills and attentive insight to contribute to exceptional patient care.

Responsibilities:

• Preparing equipment and treatment areas for patient use.
• Assisting and/or observing patients perform prescribed therapy exercises and documenting patient responses to treatment.
• Performing basic prescribed treatments such as applying ice packs and heat pads as instructed.
• Cleaning and sanitizing equipment and therapy areas, as well as changing and laundering linens.
• Performing administrative tasks, including assisting with patient intake, answering phone calls and scheduling patient appointments.
• Performs other duties as assigned.

Experience:

• High School Diploma or equivalent.
• Excellent customer service and communication skills.
• Organizational detail and ability to multitask.
• Proficient in the use of computers and learning new software programs.

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
• 3-week Paid Time Off plus paid holidays
• 401K + company match

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Upstream Rehabilitation is looking for a Vice President of Operations to lead our team of amazing clinicians in CO, KS, MO, AR, and OK!

What makes someone a fit?

• Ability to develop & coach the leadership, management and clinical skills of each Regional Vice President within the region.
• Expertise to ensure appropriate hiring, staffing, payroll, performance reviews, and other HR related duties are executed properly & timely.
• Skilled at working and communicating with different teams across an organization such as Marketing, Recruiting, Sales, Front Office, as well as Executive Leadership. 
• Ability to connect interpersonally with patients, clinical team, and other departments within the organization.
• Proven track record of successful operational and financial performance, plus the ability to strategic plan for future growth
• Drive to continually support the mission, vision and values of Upstream Rehabilitation.

Qualifications

• Graduate of an accredited Physical Therapy program
• Current or pending state licensure within the region
• 3+ years experience within an outpatient rehabilitation setting
• Demonstrated effective operational leadership and performance with multi-site leadership experience
• Certifications may be preferred based on the assigned clinic service array
• Preferred completion of Leadership Development Program.

What’s special about this role?

As a champion of the Upstream Rehabilitation mission, vision and values, you would be responsible for ensuring quality clinical care, identifying and overseeing new Denovo clinics, and accountable for clinical operational and financial performance.  This role works hand-in-hand with Regional Vice Presidents, Senior Office Coordinators, Regional Assistants, and Sales Account Managers to ensure operational congruency. Use your attention to detail and effective communication to influence others within the business, at the clinics, and outside contacts (patients, vendors, physicians). You will have the opportunity to examine processes, policies and issues to help your team overcome and work toward success. This is the chance to make a difference in the Physical Therapy community!

Why Upstream?

Upstream has grown to be the largest dedicated outpatient rehabilitation provider nationwide. We proudly serve patients in over 1200 clinics from coast to coast, and we operate as 26+ brand partners within the Upstream family including Results, Benchmark, Drayer, and more.   As the leader in pure-play outpatient physical therapy, being a part of the Upstream family offers something for every clinician.  You can continue your educational training through our mentorship or residency programs, find a path to ownership by becoming a partner in one of our clinics, share your knowledge with others as a clinical instructor, lead a team by advancing in to leadership, make an impact on the community with our advocacy partnerships, and more.

Additionally, we offer:

• Flexible Work Schedules
• Clinic and Clinical Care Bonus Opportunities
• Medical, Dental, and Vision Benefits
• 401k with company match
• Paid Time Off and Holidays
• Student Loan Reimbursement Opportunities
• Partnership/Ownership Opportunities
• Company Paid Life Insurance (1x base salary)
• Voluntary Short-Term and Long-Term Disability Offerings

Continuing Education Offerings

• $1500 annual CE dollars plus unlimited use of MedBridge
• Partnership with IAMT for training in Manual Therapy
• Orthopedic and Sports Residencies available in-house
• Leadership development coursework and mentorship

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Upstream Rehabilitation, is looking for an Operations Support Specialist to join our Work Comp team!

Title: Work Comp Operations Support Specialist

Status: Full-time, exempt

Location: 100% Remote

Supervisor: Dir. Of Work Comp Payer Strategy

JOB SUMMARY:

Reporting to the Director of Work Comp Payer Strategy, the Work Comp Operations Support Specialist supports enterprise-wide workers compensation and industrial/employer services. This position engages with internal and external contacts to ensure compliance with contractual obligations and proper billing procedures. Success in this position requires a solid command of efficiently pulling and reporting data to support decisions related to Work Comp and Industrial services.

In this role, you’ll be at the heart of our mission—supporting clinical and operational excellence that directly impacts the lives of injured workers. You’ll initiate and streamline processes, and help ensure that every case is handled with care, accuracy, and efficiency. If you’re detail-oriented, thrive in a fast-paced environment, and want to be part of something meaningful, we’d love to connect with you!

This position is responsible for supporting the mission, vision and values of Upstream Rehabilitation.

Qualifications:

• Bachelor’s Degree
• Competent in data analysis
• Proficient with Microsoft Word, Excel, PowerPoint
• Attention to detail, organization, customer service, adaptable to change, time management
• Solid understanding of WC and Industrial Services and general billing principles.

Preferred Qualifications:

• Healthcare industry background
• Experience with HIPAA
• Understanding of work comp and/or industrial/employer services

Responsibilities:

• Billing/ Invoice AR Team Support:
  • Review all invoiced service tickets weekly
  • Verify rates and contractual amounts
  • Contact payers to ensure rates are accurate
  • Bill out onsite services at the end of each month
• Manage scheduling employment tests for national clients.
• Manage the WC Department page on Upstream’s intranet.
• Pull reports and modify using Excel to send weekly reporting.
• Create internal education materials, including:
  • Work Comp and Industrial Services billing
  • Work Comp contractual obligations
• Audit charts related to:
  • Contractual requirements (quality, access, documentation sent)
  • Correct payor
• Assist setting up clinicians for FCE training and FCE training assignment approval.
• Manage FCE license renewal process.
• Assist with fulfilling requests for documentation from payors.

Physical Requirements:

• This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
• This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
• This position is subject to sedentary work.
• Constantly sits, with ability to interchange with standing as needed.
• Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
• Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
• Constantly uses repetitive motions to type.
• Must be able to constantly view computer screen (near acuity) and read items on screen.
• Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
• Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
• Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
• 3-week Paid Time Off plus paid holidays
• 401K + company match

Upstream Rehabilitation is the largest dedicated outpatient rehabilitation provider nationwide. We proudly serve patients in over 1200 clinics from coast to coast, and we operate as 26+ brand partners within the Upstream family including Results, Benchmark, Drayer, and more.   As the leader in pure-play outpatient physical therapy, being a part of the Upstream family offers something for every clinician!  

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice.  Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Upstream Rehabilitation is an Equal Opportunity Employer, we do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.